Privacy Policy
Holocaust Learning UK Privacy Policy
Holocaust Learning UK is a charity registered in England (registered charity no:1186871) and a company registered in England and Wales, (no: 12062336). Our registered address is c/o Clintons, 55 Drury Lane London WC2B 5RZ.
We aim to be as clear as possible about how and why we use information about you so that you can be confident that your privacy is protected.
This policy describes the information that Holocaust Learning UK collects about you including personal data as defined in the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The policy tells you how we manage and protect your information, when you register yourself, and/or your school/college/company/organisation to participate in our activities (including online, such as viewing of our films), when you contact us and when we contact you, and when you volunteer to help at our activities. We collect this information in accordance with all laws concerning the protection of personal data, including the Data Protection Act 2018 and the UK GDPR.
We are registered with the Information Commissioner’s Office and our data protection officer is our Chair, Susan Krasner.
If you have any queries about this policy, please contact the Chair of Holocaust Learning UK at chair@holocaustlearninguk.org. If you are not satisfied with the answers from the Chair, you can contact the Information Commissioner’s Office (ICO): https://ico.org.uk
Holocaust Learning UK
1. Why do we need to collect your personal data?
We need to collect your personal information so that we know who you are, so that we can communicate with you personally and directly in any matter pertinent to Holocaust Learning UK activities. Legally we have a legitimate interest in so doing.
2. What personal data do we collect and when do we collect it?
In order for you to participate as a volunteer in our activities, to register yourself and/or your school/college/company/organisation for participation in our activities, including online such as viewing our films, or if you complete our online form, we need to collect the following information about you:
Your name, email address, postal address, phone number and college or organisation details.
Information that is collected automatically will include your IP address and website usage data including cookies and analytics.
3. How do we use the information that we collect?
We use the data we collect from you in the following ways:
Schools /college teachers /staff and those who represent a company/ organisation:
- To communicate with you about your school/college/company/ organisation’s current and future registrations for our activities we may use your email address, your postal address and your telephone number(s).
- On the day of any in person activities, we may contact you by mobile phone or by email.
- To request feedback regarding your school’s participation in our activities, we will contact you by email.
Holocaust Learning UK Volunteers:
- To communicate with you about our activities and training for activities, we use your email address and telephone number.
- To request your feedback after you have participated as a volunteer in our activities, we will contact you by email.
Donations:
- Processing donations and Gift Aid claims. If you are making a donation, we will also require payment card details to process the donation or other payments, to claim Gift Aid on your donations and to verify any financial transactions.
- To provide you with information or administrative messages about your donation.
To meet our duties under charity law and to follow the Charity Commission’s guidance on due diligence and ‘Know Your Donor’ principles, we may need to identify and verify the identity of supporters who make major or unusual gifts. This helps us assess any risks associated with accepting a donation and ensures that we protect our charity from fraud, financial crime, and other forms of abuse.
Provide you with information about us and to keep you updated on our news via newsletters.
Provide you with access to our website.
Improve our website and services.
4. Where do we keep the information we collect?
We keep the information we collect as follows:
- All data is stored on secure cloud storage and on password protected computer storage within the UK. Data can only be accessed by Holocaust Learning UK committee members, Holocaust Learning UK trustees, Holocaust Learning UK team members and approved contractors.
- Holocaust Learning UK does not share or give access to your data to any other organisations. However, if you have used the Enthuse platform to make a donation, then Enthuse will obviously share your details with HLUK so that we can acknowledge the donation and more.
5. How long do we keep information?
We keep your personal information for as long as reasonably necessary for the purposes for which it was collected. In some cases, we may store your personal information for longer periods of time where we need to maintain an accurate record of your dealings with us to help manage complaints you or others may raise orotherwise comply with legal or regulatory requirements. If you would like to know more about how long we retain information please contact us.
6. Marketing
We may contact you about our work and ways you can support us by phone, email, or text message where you have given us your consent to do so.
We may also send you email updates, newsletters, or other communications that we believe may be of interest to you where we are permitted to rely on our legitimate interests, for example, when you have shown an interest in our charitable activities or have supported us, such as by making a donation. Whenever we collect your information, we will give you a clear opportunity to opt out of receiving these communications.
If you have provided your postal address, we may send you information about our work and how you can support us by mail, unless you have asked us not to contact you in this way.
Our marketing communications aim to keep you informed about our work. This may include updates on our services, campaigns, events, fundraising activities, and opportunities to get involved.
7. Links to Third Party Websites
Our website may contain links to third-party websites, services, or platforms that are not operated or controlled by us. If you follow a link to any of these sites, please be aware that they have their own privacy policies and practices. We are not responsible for how third parties collect, use, or protect your personal data, and we encourage you to review the privacy policies of any website you visit. Accessing third-party sites is at your own discretion and risk.
8. Your Rights
You have various rights in respect of the personal information we hold about you; these are set out in more detail below. If you wish to exercise any of these rights or make a complaint, you can do so by contacting us.
You have the right to:
- Access your personal data – you can ask us for copies of your personal data.
- Correct inaccurate information – you can request that we correct any information you believe is inaccurateor incomplete.
- Request deletion – you can request that we delete your personal data where it is no longer necessary for us to use it, or where you have withdrawn consent.
- Restrict or object to processing – you can request that we restrict the processing of personal data.
- Withdraw consent at any time – where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time with future effect.
- Request data portability – in some situations, you have a right to obtain your personal information from us in a structured, commonly used and machine-readable format and reuse it for your own purposes, perhaps foranother service, without hindering the usability of the data.
You can withdraw from this list of emails/phone numbers at any time. To withdraw from our email/phone/address list please email us at contact@holocaustlearninguk.org with Unsubscribe in the subject heading.
9. How to contact us?
You can request a copy of the information we store about you at any time. This will always be provided. Please contact Chair of Holocaust Learning UK by emailing chair@holocaustlearninguk.org or by writing to us at c/o Clintons, 55 Drury Lane, London, WC2B 5RZ, UK.
This policy will be reviewed annually or in response to changes in legislation and/or government guidance.
